Delivery Information

FREE SHIPPING

We are currently offering free delivery when you order total is equal or above the following thresholds:

UK: Over £400 - before application of any discounts

We use EMS Tracked 48hour delivery services. All In-stock UK Mainland orders are dispatched from our London office within two working days of the order being placed.


USA: Over $500 - before application of any discounts

We use Express Courier Services for our express service to ship which offers estimated delivery times from 1 - 2 days (not guaranteed).


EU: Taxes and Duties Paid

All orders are shipped from our offices. If you are based in the United Kingdom or Europe you shouls not be faced with customs charges. All of our prices are inclusive of duty for customers within UK & EU, and Duty Free for all other countries.

The price at checkout for UK & EU customers is the fully landed cost, however if you are based in Albania, Azerbaijan, Belarus, Gibraltar, Greece, Greenland, Iceland, Portugal, Slovenia, Faroe Islands or Montenegro you may still face additional fees.

We recommend that you check your local import tax and duties so that you are aware if there will be anything further to pay upon delivery. f you are out with the UK, EU & US then you are responsible for any import duty/tax/custom charges that may be applied to an import. This is may be in addition to shipping charges. Please check local charges before placing an order. We are unable to refund extra charges that you may incur.  


AUSTRALIA: Over AUD$485 - before application of any discounts


Rest of the World: Over $200 before application of any discounts (excludes UAE, QATAR, Saudi Arabia & Kuwait).

We use international shipping partners, local to your region/country. Timescales will vary according to your local delivery services.

Please note: luxeyeglasses are not liable for any customs charges incurred or additional taxes on your delivery imposed by local authorities in your country of delivery. 


SHIPPING TIMES & RATES

All shipping time frames quoted are from times expected for delivery from the data of dispatch.

 

UNITED KINGDOM
ServiceEst. Delivery TimeCost
Free Standard Delivery - Orders Over £1503 - 5 Working DaysFree Over £150
Standard Delivery - Orders Under £1203 - 5 Working Days£3.95
Royal Mail Tracked1 - 2 Working Days£4.95
Next Day DeliveryNext Day (Order Before 2pm)£7.95
Saturday DeliveryOrder Before 2pm on Friday£9.95
Same Day Delivery (London ONLY)Same Day (Order Before 2pm)£30.00

 

 

EUROPE  
ServiceEst. Delivery TimeCost
Express - Duties & Taxes Paid1 - 2 Working Days€13

 

 


 

UNITED STATES
ServiceEst. Delivery TimeCost
Free Economy Post7 - 14 Working DaysFree Over $160
Economy Post7 - 14 Working Days$8.95
Standard Shipping5 - 10 Working Days$9.95
Courier Service3 - 5 Working Days$14.50
Express Courier Service1 - 2 Working Days$21.95

 


 

AUSTRALIA
ServiceEst. Delivery TimeCost
Free Economy Post7 - 14 Working DaysFree Over $485
Economy Post7 - 14 Working Days$20.37
Standard Shipping5 - 10 Working Days$38.80
Express Courier Service3 - 5 Working Days$48.50

 


 

UAE | Qatar | Saudi Arabia | Kuwait
ServiceEst. Delivery TimeCost
Standard Shipping7 - 14 Working Days$21.99
Express Courier Service3 - 5 Working Days$32.49

 


 

REST OF WORLD
ServiceEst. Delivery TimeCost
Free Economy Post7 - 14 Working DaysFree Over $200
Standard Shipping7 - 14 Working Days$12.95
Express Courier Service3 - 5 Working Days$19.44

 

*NEXT-DAY DELIVERY ONLY AVAILABLE WITHIN UK ON IN-STOCK ITEMS, WITH NO PRESCRIPTION.

**Prescription lenses will have a longer delivery time – you will have full details of delivery options when you check out.


NEXT DAY DELIVERY UK ONLY

Guaranteed next working day delivery in the UK is available for in-stock items only and applies to orders without a prescription. Next day delivery does not include Saturday or Sunday delivery and refers to Next Working Day delivery. For Saturday delivery, please call our customer service to see if this is available in your area. Orders must be placed before 2pm to qualify for next working day delivery. Orders that are placed on Saturday and Sunday will be processed on Monday and delivered on Tuesday. If you require your eyewear urgently, with or without prescription, please call us to see if we can get this out to you on a priority shipping method.


ESTIMATED DELIVERY TIMES


The delivery time is dependent on our stock availability and your prescription. If you wish to have a more exact delivery time for your order, please contact our Customer Service team. On rare occasions it may be found that an item advertised on our site has been temporarily sold out or discontinued. If your item is sold out/discontinued, we will offer you a similar item or a full refund. luxeyeglasses is committed to always providing a safe, secure and traceable service to customers in the UK and abroad.

In your confirmation email we will specify the delivery time for your specific order but our general delivery times are: